Cookie Policy
Cookie Policy
This Cookie Policy explains how DMCG E-COMMERCE RETAIL CORPORATION ("DMCG Retail," "we," "us," or "our") uses cookies and similar tracking technologies on dmcgretail.com. By continuing to browse our website, you acknowledge that you have read and understood this policy. We are committed to handling your data responsibly and in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
What Are Cookies?
Cookies are small text files that a website places on your device — whether a computer, tablet, or mobile phone — when you visit it. They allow the website to remember your actions and preferences over a period of time, so you do not have to re-enter them every time you return. Cookies do not identify you personally by themselves; they identify your browser or device.
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for our website to function. Without them, core features — such as your shopping cart, secure checkout, and session management — would not work. Because they are indispensable to the operation of dmcgretail.com, they cannot be switched off. No personal data collected through these cookies is used for marketing purposes.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our site — which pages are visited most often, how long visitors stay, and where they come from. This information is collected in an aggregated, non-identifiable form and helps us continuously improve the shopping experience for customers browsing our washing machines and dryers. You may opt out of analytics cookies at any time through our consent banner.
Advertising Cookies
Advertising cookies allow us to display relevant promotions and product recommendations both on our website and on third-party platforms. They record that you have visited dmcgretail.com and may share this information with advertising partners. We do not use advertising cookies to collect sensitive personal information, and your card data is never stored by us or any advertising partner.
Consent Banner
When you first visit dmcgretail.com, a consent banner appears at the bottom of your screen. You may:
- Accept all cookies;
- Reject non-essential cookies; or
- Customise your preferences by toggling individual cookie categories on or off.
Essential cookies remain active regardless of your choice, as they are required for the website to operate. Your preference is saved so that the banner does not reappear on subsequent visits unless you clear your browser data or your consent record expires.
How to Change Your Cookie Preferences
You may update your cookie preferences at any time by clicking the "Cookie Settings" link found in the footer of every page. In addition, all major web browsers provide controls to manage or delete cookies stored on your device. Consult your browser's help section for step-by-step instructions. Please note that disabling certain cookies may affect the functionality of our website.
Your Rights Under Philippine Law
Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is processed, to access your data, and to withdraw consent at any time. To exercise these rights or to raise any privacy-related concern, please contact our customer service team — available Monday to Saturday, 9:00 AM – 6:00 PM — through our website's contact form or by email at info@dmcgretail.com. Our registered office is located at 2/F BPHCI Building, Parañaque City, Metro Manila 1700, Philippines.
This Cookie Policy may be updated periodically. We encourage you to review this page regularly. Continued use of dmcgretail.com after any update constitutes acceptance of the revised policy.