Company Information

About the Seller

DMCG Retail (accessible at dmcgretail.com) is owned and operated by DMCG E-COMMERCE RETAIL CORPORATION, a corporation duly registered with the Securities and Exchange Commission of the Philippines under SEC Registration Number 202501018247116. Our registered office is located at the 2nd Floor, BPHCI Building, Parañaque City, Metro Manila 1700, Philippines.

We specialise in the online retail of washing machines and dryers, offering free nationwide delivery within 2–3 business days after order confirmation, with all prices quoted in Philippine pesos (PHP) inclusive of the applicable 12% Value-Added Tax. No hidden fees or additional charges apply at the point of delivery.

Contact Details

For all enquiries, you may reach our customer service team through the following channels:

Email: info@dmcgretail.com
Contact Form: Available on the Contact Us page of this website
Service Hours: Monday to Saturday, 9:00 AM – 6:00 PM (Philippine Standard Time)

We do not currently publish a telephone number. Please use the channels above for the fastest response.

Website Ownership and Intellectual Property

All content appearing on dmcgretail.com — including but not limited to text, product photographs, graphics, logos, layout, and software — is the exclusive property of DMCG E-COMMERCE RETAIL CORPORATION or its licensed content providers. These materials are protected under the Intellectual Property Code of the Philippines (Republic Act No. 8293). Reproduction, distribution, or commercial use of any content without prior written authorisation from the corporation is strictly prohibited.

Product names, brand marks, and trademarks displayed on this website remain the property of their respective owners and are used solely for identification purposes.

Acceptable Use

By accessing dmcgretail.com, you agree to use the website only for lawful purposes and in a manner consistent with applicable Philippine law. The following conduct is prohibited:

Attempting to gain unauthorised access to any part of the website or its underlying systems
Transmitting harmful, misleading, or unlawful content through any feature of the site
Scraping, crawling, or extracting data from the website by automated means without written consent
Impersonating DMCG E-COMMERCE RETAIL CORPORATION or any of its personnel

Third-Party Links

This website may contain links to external websites for your convenience. DMCG E-COMMERCE RETAIL CORPORATION does not control, endorse, or assume responsibility for the content, accuracy, or practices of any third-party site. Visiting such links is entirely at your own discretion and risk.

Limitation of Liability for Content

While we make every reasonable effort to ensure that information published on this website is accurate and current, DMCG E-COMMERCE RETAIL CORPORATION does not warrant that product descriptions, pricing details, or other content are free from errors at all times. We reserve the right to correct any inaccuracies and update content without prior notice. Nothing in this section limits any consumer rights you hold under Republic Act No. 7394, the Consumer Act of the Philippines.

Governing Law and Jurisdiction

This website and all transactions conducted through it are governed exclusively by the laws of the Republic of the Philippines. Any dispute arising from your use of dmcgretail.com or from a purchase made herein shall be subject to the exclusive jurisdiction of the appropriate courts of Parañaque City, Metro Manila, Philippines, without prejudice to applicable administrative remedies before the Department of Trade and Industry.

Company Information